FAQ Help Center
FAQ Home Marketplace Privacy Policy My Account Contact Us
Hello, How Can We Help You ?

Popular Support Topics By Selected Category

All FAQ Categories
  1. Shipping & Delivery
  2. Delivery Policy
  3. Return Policy
  4. Warranty Issues
  5. Order Issues
  6. Request an item
  7. Policies & others
  8. Your security
  9. Managing my account
  10. Product & stock
  11. Reviews
  12. Order changes

Frequently Asked Questions

Below you'll find Answers to the Questions we get Asked the Most about to join with BigKart
  1. How much does shipping cost?
    Shipping costs depend on the delivery method selected and your location. Final costs will be displayed at checkout before payment.
  2. Do you ship internationally?
    Yes, we ship to many countries worldwide. International shipping fees and delivery times vary depending on destination.
  3. Can I change my shipping address after placing an order?
    Please contact our customer support team as soon as possible. We can only change the address if the order hasn't been shipped.
  4. Do you deliver on weekends or holidays?

    Weekend delivery is available in select cities. We do not ship or deliver on public holidays.

  5. What is your delivery policy?

    Our delivery policy ensures that all orders are processed and shipped within 1–2 business days. Delivery timelines vary based on the shipping method and destination.

  6. How are delivery dates estimated?
    Estimated delivery dates are calculated based on product availability, your shipping address, and the selected shipping method.
  7. Do you guarantee delivery times?
    While we strive to deliver within the estimated timeframe, delivery times are not guaranteed due to potential delays from couriers or external factors like weather or holidays.
  8. What should I do if I receive a partial delivery?
    Some orders may be shipped in multiple packages. Check your tracking emails for more information. If an item is missing, contact us.